Floor Refinishing Reviews – Richmond
Buff & Coat expertly refinishes residential and commercial hardwood floors throughout Richmond and the surrounding area. Our standard refinishing process offers the perfect solution for both engineered and solid wood floors. Not only can we usually finish in one day, but our specialized process is dust, fume, and odor-free. You’ll be able to enjoy your shining, reinvigorated hardwood floor in no time. Contact us today for a free estimate!
for Richmond, Fan, West End, Lakeside, Azalea, Henrico, Tuckahoe, VA
Grear customer service
Audrey - Richmond, VA
Thank you for making our floor project a "smooth" transition. The floors turned out more than we expected. Each time some one new walk in the go woooo nice floors (If that is a word). Again thanks and I have already recommend your company to a friend for their floors.
Mary - Richmond, VA
Great service, great price, complete satisfaction with excellent end result
Great service and awesome price!
Linda - Henrico, VA
Buff n Coat is the best. I highly recommend them.
great service, professional workers
Jackie - Henrico, VA
I was very impressed with my finished product. Your crew was very efficient, informative, professional, & over all helpful. I would welcome any questions from potential customers that would like to know about your work. My crew (Shannon) could not have been more helpful. He was considerate of the inconvenience that the job would cause my sick husband. The finished floors are beautiful. Thank you for your skilled workers.
they get the job done
WD - Richmond, VA
Buff and Coat is very prompt and professional. They do what they say and they do it for the price quoted. They show up on time, and can get you on the schedule quickly, etc. I find no fault with Buff and Coat management. The result promised is the result delivered. That said, when the technicians arrived, they told me it would only take them about 2 hours to buff and coat my floors. 2 guys x 2 hours of work + some screens and polyurethane costs $1000? They did an excellent job and did it for the price quoted, but in retrospect I have come to believe, even if the prices are comparable to their competitors, I can't imagine why it costs $1000. I am satisfied with the results, but if I had the choice to make again, I probably would choose not to have it done.
Alan - Henrico, VA
wonderful to work with
Bob - Richmond, VA
very good work, reasonably priced, and dependable
Job well done
tlr - Richmond, VA
Easy to work with, work was done quickly and well at a great price
I don't understand this question.
Carpie - Richmond, VA
We love our "new" floors!! I have told friends about how great my floors look.
Floors look great
Janice - Richmond, VA
The guys from Buff and Coat did a great job bringing 50-year-old hardwood floors back to life for a very reasonable price. Thanks.
Jason - Henrico, VA
We had a good experience with Buff and Coat and think the work they did was great. They worked with our tight schedule and did a beautiful job redoing our floors.
Stacey - Richmond, VA
Quick service, i.e. I got call for estimate appointment the same day and service completed the next day after estimate. I had one concern BUT they quickly corrected, again quickly-the same day I called back. I would recommend and use again.
Excellent service and price
Greg - Richmond, VA
Dave and the crew were a pleasure to deal with. They responded promptly and did great work at a very fair price. We'd recommend them to anyone.
Sand front porch
Mark - Richmond, VA
The Saunders crew did en outstanding job of sanding our front porch to removed decades of porch paint to reveal and finish a natural wood floor. They showed up on time, did their work as promised, and were pleasant to work with.
Dan - Richmond, VA
WE ARE VERY HAPPY WITH THE OUTCOME OF THE PROJECT.
Great, friendly service.
Bryan - Richmond, VA
I called on Buff & Coat to repair a damaged stair tread. The service was prompt and friendly and the price was very fair. I'll certainly recommend them and use them again when needed.
Beautiful work at a great price
Lisa - Richmond, VA
Floor turned out better than expected
Nancy - Richmond, VA
Our entire experience with buff and coat was wonderful. We had very bad, discolored floors due to water stains. Spaulding met with us advised us to get the floor sanded rather than just buffed. They came exactly when they said they would, did the floor, cleaned up and we feel like we have brand new floors!!
Tom - Richmond, VA
From my initial request for a quote to the call to confirm my satisfaction with the work, every aspect was excellent. Appointments were kept. The job was outlined clearly in the quote. The work was performed well. I will use them and recommend them in the future.
Good finished product & price
Mike - Richmond, VA
The service team could have communicated better in terms of phone calls and updates to the customer.
Jody - Richmond, VA
I was moving into a "new" house w/ 87 year-old floors. Sean (or Shawn?) gave me some great advice about my floors and then did a fantastic job making them look beautiful...
Yvonne - Henrico, VA
Barbara - Richmond, VA
They were honest about the need to refinish from the very first visit. The crew did an awesome job, much better than I expected. Floors look bright and new! I don't want to move now.
Peter - Henrico, VA
Service was excellent. Very professional and they did a super job. Highly recommended
Mario - Richmond, VA
This firm did a very good job of refinishing my hardwood floors at a very reasonable cost.
Christine - Richmond, VA
We have used this company 2 times. Our wood floors were awful under the carpet. They came in and made them look brand new. I have referred my friends to them. Efficient and they do what they promise. Even fitted me in so I could sell my house quickly!
Kristen - Richmond, VA
Went above and beyond
Mike - Henrico, VA
Took the extra time to make sure the floors were perfect before the coats of poly. His team is a great group of guys. Very respectful and put in the extra effort to make it a perfect job. Highly recommended
Quick, No Fuss, Quality Service
Lillian - Richmond, VA
The estimate was set up quickly and the job was completed within a few days after the estimate. No long waiting for weeks! The results were beautiful and the price was so reasonable! The staff was personable and professional also.
Great service, beautiful floors
Victoria - Richmond, VA
I got fast, friendly, professional service from the gentlemen who did my estimate and my floors. They gave me all of the advice and information I needed to get my floors looking the way I wanted. I am very happy with the company and with my floors.
Great Company, Great Price, Great Service!
Larry - Richmond, VA
Buff&Coat is very easy to work with, quick on respiring back either through email, text or call. Had to change date multiple times and was very accommodating, would most certainly recommend.
John - Henrico, VA
Great doing business with you awesome service
Burke - Richmond, VA
Will - Richmond, VA
Beautiful job. Awesome price.
Bud - Richmond, VA
Excellent Work at a Fair Price
Rebecca - Richmond, VA
I got 3 competitive quotes for the work needed on my floors (sanding and re-finishing, plus added shoe moulding), and Buff & Coat was the least expensive and the friendliest. So it was a no-brainer to go ahead and hire them. The work done was top-notch, and they left the house very clean afterwards as well. There was a small spot where a door had pulled up some of the poly, and they fixed it quickly. My only criticism is that I wish Dave had stayed a little closer to the job throughout the process-- I always like to know that the owner of the company is overseeing the work even if it's contracted out. But he did call me afterwards to make sure I was happy with the work, so that was good!
Caine - Richmond, VA
Buff and Coat did an awesome job on my hardwood floors. My floors had old spots and stains from years of bad carpets and weak padding. They are original to the house so it wasn't an easy job to restore the look, but the guys did it and didn't have to replace anything. I am totally happy with the results and now recommend Buff and Coat to my friends and family.
Very pleased with floors and service
Cynthia - Henrico, VA
Dave Emmerling and his crew did a wonderful job on my floors and were very flexible and straightforward to deal with. When Dave came to give me an estimate, he was very open about his pricing and gave me options for a full refinishing or a "buff and coat" of my floors. (Other companies definitely pushed me to a full refinishing of everything and tried to dissuade me from buff and coat.) I opted to do a full refinishing of my first floor and a buff and coat of the second floor. Because the second story floors were not as damaged and would be mostly covered by carpets, and because I was fine with the current color of the finish, it made sense to pay less for the buff and coat upstairs. Dave was very receptive to that idea, while filling me in on the pros and cons. His crew did a great job and I am thrilled with how both upstairs and downstairs floors look. My only problem was with one area where the wood was rough and jagged (because of the way an addition was installed years ago). Dave's crew tried to smooth it out, with only limited success. That was the only part of the job that wasn't a complete thumbs up.
Professional, thorough, great communications, fabulous job!
magRVA - Henrico, VA
Talk about easy transactions! Dave Emmerling, owner, came out to give me a proposal. His knowledge was very apparent, and he offered options, complete with telling us what would _not_ make any difference in how the floor would look at the end. We set up a date, and his people showed up on time, got to it, and got the job done. We had extensive pet damage (both dog and cat varieties) as well as water damage. If you looked at the floor post-Buff & Coat, you would never know it. We've dealt with multiple companies as we prepared our house to go on the market; Dave and his folks were among the most straightforward and easy to deal with. Highly recommend.
Fantastic refinish work
Steve - Richmond, VA
Daves's company did a great job on the hardwood floors at my mother's house.
Response from Buff and Coat of Virginia:
Thank you very much Steve. Good luck with everything and just let us know if we can help in future.
Used more than once
Lorna - Richmond, VA
Great communication very flexible quick to get to the job .job well done and in time indicated if not faster no mess left behind will continue to use
Response from Buff and Coat of Virginia:
Thanks very much Lorna. Anytime we can help you please let us know.
wonderful people and job superior
Ralph - Henrico, VA
Response from Buff and Coat of Virginia:
Thank you very much Ralph. Good luck with everything and please let us know if we can help in future.
Efficient service, very good job, workers were prompt and did a thorough job.
William - Richmond, VA
David - Richmond, VA
Excellent service and results!! Would definaty use them again. Highly recommend!!!
Quick service, good work
Micah - Richmond, VA
Work was done well, on time, great value. I would have preferred some dust containment as there was a bit of clean up of the walls and such after. But the work was well done and the floors look great.
couldn't be happier with the results
Karen - Richmond, VA
Lois - Richmond, VA
Great results, good price, good customer service!
Marjorie - Richmond, VA
Every opportunity for excellent customer service resulted in excellent customer service! Quality of work is stellar! On time, went the extra mile. Great group of folks!! I will use them again!
Very satisfied customer
Chris - Richmond, VA
Dave is very professional. I like his full service attitude. It was so nice to not have to worry about hiring movers. The moving of your furniture is included in his fee for refinishing the floors. I had very little mess afterwards and the full looked incredible. I would highly recommend Buff and Coat. 3 17 16
Very happy with the results!
Toni - Richmond, VA